Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.We have over 3,200 square feet of pure shopping fun! Step back in time in our 200 year old building in Tennessee’s oldest town and you will find over 400 kinds of Candy.
#NIK N LIP FULL#
You can also choose to take the FULL amount as a credit to use on your next order This is due to the fact that regardless of refunding, we are still liable for payment fees and website charges of any order. Refunds/Change of mind - Any items that are requested to be refunded due to change of mind OR when order has been submitted without customer reading T&C - ie ordering items for shipping when they clearly state FROZEN - PICKUP ONLY - a 20% cancellation administration fee will be charged. We will, however, send a replacement or offer a refund if you have received the wrong product or an item is missing (and it hasn’t been listed as refunded on packing slip) You can always contact us for any questions - We do not accept returns.
We cannot assist you with activation Please note EGift Cards have their own conditions of use.Ħ) PLEASE NOTE - YOU NEED TO FOLLOW INSTRUCTIONS IN YOUR EMAIL WHEN RECEIVED - YES THERE IS A FEE INVOLVED WITH DIGITAL PURCHASES TO COVER OUR FEES AND CHARGESħ) These cards have a 12 month expiry date from the date of issue.ĭue to the nature of items we sell we do not offer exchange/returns We reserve the right to reject or cancel an order at any time.ĥ) E-Gift cards can only be used online or on Apple Pay, Google Pay, or Samsung Pay for purchases and must be activated prior to use. All prices are subject to change without notice. Please ONLY contact us if you have not received your gift card after 24 hours FROM THE EMAIL.Ĥ) We reserve the right to add or remove Gift Cards from our website at any time, without advance notice. We ask for your patience as this is normally due to a connection with the retailer's system. Gift Cards can take up to 24 hours to activate. This email means that I’ve processed the order on my end. If it keeps happening I’ll be removing this option.ģ) AFTER YOUR ORDER IS PROCESSED YOU WILL GET AN EMAILING STATING YOUR PACKAGE IS ON THE WAY - there is no “package” it’s an emailed gift card. Do not call, email, message, etc us demanding your gift cards. IF I HAVE TIME TO DO THEM OUTSIDE OF THESE HOURS I WILL - HOWEVER IF YOU PLACE AN ORDER OUTSIDE THESE HOURS THERE ARE NO PROMISES THEY WILL BE PROCESSED TO THE NEXT WORKING DAY. IĢ) GIFT CARDS WILL BE PROCESSED 9AM TO 4PM MONDAY TO FRIDAY. IT IS YOUR RESPONSIBILITY TO MAKE SURE YOUR DETAILS ARE CORRECT AT THE TIME OF ORDERING.
VISA AND MASTERCARD E-GIFT CARDS ARE NOW AVAILABLE - WITH STRICT RULES- TERMS & CONDITIONSġ) Gift Cards that you purchase through our service are sent directly to your email address. All care is taken to ensure orders get to you in one piece. SnackEzy cannot take responsibility for melted chocolate items or damaged freeze dried candy/products due to the fragile nature of these products. Please note we send all freight with fragile labels, signature on delivery requested and directions to leave out of sunlight. You must provide a picture as soon as you have opened your package, if you are contacting us regarding missing items or the wrong order. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Shipping times can vary depending on location as a rough estimate Please note as per our shipping policies larger outers may be opened to cut down on shipping costs to keep our shipping affordable for all involved.Īll orders will be dispatched THE SAME OR NEXT BUSINESS DAY
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